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OpenNMS1.8.12 and OTRS

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Garabed

OpenNMS1.8.12 and OTRS

I have installed both opennms and otrs followed all instructions however no buttons appear in Alarms for me to create tickets. What am I doing wrong?

opennms
###### TROUBLE TICKETING ######
# The ticket plugin implementation to use to create tickets via the Alarm details
# pages (if configured). The NullTicketerPlugin just does nothing when attempting
# to create tickets.
# NOTE: if you enable a trouble-ticketing plugin here, you must also edit
# $OPENNMS_HOME/{webapps,jetty-webapps}/opennms/WEB-INF/configuration.properties
#opennms.ticketer.plugin=org.opennms.netmgt.ticketd.NullTicketerPlugin

opennms.ticketer.plugin=org.opennms.netmgt.ticketer.otrs.OtrsTicketerPlugin
opennms.alarmTroubleTicketEnabled = true
opennms.alarmTroubleTicketLinkTemplate = <a href="http://localhost/otrs/index.pl?Action=AgentTicketZoom&TicketNumber=${id}">${id}

# Comment out the NullTicketerPlugin line above and uncomment the lines below
# to enable OtrsTicketerPlugin
# You will need to adjust alarmTroubleTicketLinkTemplate to suit your OTRS Base URL
# Note that you will need to install the OpenNMS module for OTRS in your OTRS server

#opennms.ticketer.plugin=org.opennms.netmgt.ticketer.otrs.OtrsTicketerPlugin
#opennms.alarmTroubleTicketEnabled = true
#opennms.alarmTroubleTicketLinkTemplate = <a href="http://localhost/otrs/index.pl?Action=AgentTicketZoom&TicketNumber=${id}">${id}

# Comment out the NullTicketerPlugin line above and uncomment the lines below
# to enable RtTicketerPlugin
# You will need to adjust alarmTroubleTicketLinkTemplate to suit your RT Base URL

#opennms.ticketer.plugin=org.opennms.netmgt.ticketer.rt.RtTicketerPlugin
#opennms.alarmTroubleTicketEnabled = true
#opennms.alarmTroubleTicketLinkTemplate = <a href="http://localhost/Ticket/Display.html?id=${id}">${id}

otrs

otrs.endpoint=http://localhost/otrs/opennms.pl
otrs.username=xxxx
otrs.password=xxxx
otrs.state=new
otrs.priority=3 normal
otrs.lock=unlock
otrs.queue=Raw
otrs.articletype=note-external
otrs.defaultuser=root@localhost
otrs.articlefrom=xxxx
otrs.articlesendertype=agent
otrs.articlecontenttype=text/html; charset=ISO-8859-15
otrs.articlehistorycomment=update by OpenNMS
otrs.articlehistorytype=OwnerUpdate
otrs.ownerid=1
otrs.validopenstateid=1, 4, 6, 7, 8
otrs.validclosedstateid=2, 3, 9
otrs.validcancelledstateid=5
otrs.openstateid=1
otrs.closedstateid=2
otrs.cancelledstateid=5
otrs.ticketopenedmessage=Ticket opened by OpenNMS
otrs.ticketclosedmessage=Ticket closed by OpenNMS
otrs.ticketcancelledmessage=Ticket cancelled by OpenNMS
otrs.ticketupdatedmessage=Ticket updated by OpenNMS
otrs.articleupdatesubject=Ticket update from OpenNMS

Garabed

Re: OpenNMS1.8.12 and OTRS

I have now been able to get the ticket buttons to appear in OpenNMS however, I am reciving the following error when attempting to crate a ticket.

2011-09-01 09:27:08,349 ERROR [OpenNMS.TroubleTicketer] OtrsTicketerPlugin: Failed to create or update OTRS ticketApplication failed during request deserialization:
no element found at line 1, column 0, byte -1 at /usr/lib/perl5/XML/Parser.pm line 187

2011-09-01 09:27:08,349 ERROR [OpenNMS.TroubleTicketer] DefaultTicketerServiceLayer: Unable to create ticket for alarm: Failed to create or update OTRS ticket
2011-09-01 09:32:02,638 ERROR [OpenNMS.TroubleTicketer] OtrsTicketerPlugin: Failed to create or update OTRS ticketApplication failed during request deserialization:
no element found at line 1, column 0, byte -1 at /usr/lib/perl5/XML/Parser.pm line 187

2011-09-01 09:32:02,639 ERROR [OpenNMS.TroubleTicketer] DefaultTicketerServiceLayer: Unable to create ticket for alarm: Failed to create or update OTRS ticket

Patrick Tuite

Re: OpenNMS1.8.12 and OTRS

That's a bug in Soap:Lite

See here
https://rt.cpan.org/Public/Bug/Display.html?id=58538

Looks like it is patched in the latest version to recognise if mod_perl
is used, otherwise you can change the line
sysread( STDIN, $buffer, $length )
to
read( STDIN, $buffer, $length )

P
On 01/09/11 17:40, Garabed wrote:

> I have now been able to get the ticket buttons to appear in OpenNMS however,
> I am reciving the following error when attempting to crate a ticket.
>
>
> 2011-09-01 09:27:08,349 ERROR [OpenNMS.TroubleTicketer] OtrsTicketerPlugin:
> Failed to create or update OTRS ticketApplication failed during request
> deserialization:
> no element found at line 1, column 0, byte -1 at
> /usr/lib/perl5/XML/Parser.pm line 187
>
> 2011-09-01 09:27:08,349 ERROR [OpenNMS.TroubleTicketer]
> DefaultTicketerServiceLayer: Unable to create ticket for alarm: Failed to
> create or update OTRS ticket
> 2011-09-01 09:32:02,638 ERROR [OpenNMS.TroubleTicketer] OtrsTicketerPlugin:
> Failed to create or update OTRS ticketApplication failed during request
> deserialization:
> no element found at line 1, column 0, byte -1 at
> /usr/lib/perl5/XML/Parser.pm line 187
>
> 2011-09-01 09:32:02,639 ERROR [OpenNMS.TroubleTicketer]
> DefaultTicketerServiceLayer: Unable to create ticket for alarm: Failed to
> create or update OTRS ticket
>
>
> --
> View this message in context: http://opennms.530661.n2.nabble.com/OpenNMS1-8-12-and-OTRS-tp6740382p6750639.html
> Sent from the OpenNMS - discuss mailing list archive at Nabble.com.
>
> ------------------------------------------------------------------------------
> Special Offer -- Download ArcSight Logger for FREE!
> Finally, a world-class log management solution at an even better
> price-free! And you'll get a free "Love Thy Logs" t-shirt when you
> download Logger. Secure your free ArcSight Logger TODAY!
> http://p.sf.net/sfu/arcsisghtdev2dev
> _______________________________________________
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> opennms-discuss mailing list
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> To *unsubscribe* or change your subscription options, see the bottom of this page:
> https://lists.sourceforge.net/lists/listinfo/opennms-discuss

Garabed

RE: OpenNMS1.8.12 and OTRS

Please forgive me I am kind of new to linux, how to I apply this patch or change the values?

Thank you,

Garabed Yegavian

From: Patrick Tuite [via OpenNMS] [mailto:[hidden email]]
Sent: Monday, September 05, 2011 2:23 AM
To: Garabed Yegavian
Subject: Re: OpenNMS1.8.12 and OTRS

jonathan sartin

Re: OpenNMS1.8.12 and OTRS

In reply to this post by Patrick Tuite

On 5 Sep 2011, at 10:01, Patrick Tuite wrote:

> That's a bug in Soap:Lite
>
> See here
> https://rt.cpan.org/Public/Bug/Display.html?id=58538
>
> Looks like it is patched in the latest version to recognise if mod_perl
> is used, otherwise you can change the line
> sysread( STDIN, $buffer, $length )
> to
> read( STDIN, $buffer, $length )
>
> P

Thanks Patrick.

I was about to start trawling gmane for the answer. Yet again the OpenNMS community beat me to it!

… J
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Garabed

Re: OpenNMS1.8.12 and OTRS

In reply to this post by Garabed

I attempted to install Soap=Lite-0.714 from CPA. From what I read the bug was fixed in that version, still having the same issue.

Thank you,

Garabed Yegavian

-----Original Message-----
From: [hidden email] [mailto:[hidden email]]
Sent: Tuesday, September 06, 2011 2:13 PM
To: [hidden email]
Subject: opennms-discuss Digest, Vol 65, Issue 10

Send opennms-discuss mailing list submissions to
[hidden email]

To subscribe or unsubscribe via the World Wide Web, visit
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When replying, please edit your Subject line so it is more specific
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Today's Topics:

1. Re: Upgrade stable to unstable? (Benjamin Reed)
2. Re: Upgrade stable to unstable? (Les Mikesell)
3. Re: OpenNMS1.8.12 and OTRS (jonathan sartin)
4. Re: Thresholds & Alerts (Garabed Yegavian)

----------------------------------------------------------------------

Message: 1
Date: Tue, 06 Sep 2011 16:02:43 -0400
From: Benjamin Reed <[hidden email]>
Subject: Re: [opennms-discuss] Upgrade stable to unstable?
To: General OpenNMS Discussion <[hidden email]>
Message-ID: <[hidden email]>
Content-Type: text/plain; charset=ISO-8859-1

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

On 9/6/11 3:57 PM, Les Mikesell wrote:
> Should it be possible to upgrade from the current stable 1.8.13 to
> unstable 1.9.90 version? I got a bunch of sql errors where the 'not
> null' constraint in the 'alter table add id...' steps failed because
> the tables had existing content.

Do you have Linkd enabled, and have data in the linkd-related tables?
There's a bug in the 1.9.90 upgrade stuff related to linkd tables with
data in them which will be fixed in 1.9.91 (or 1.9 snapshots if you want
to try now).

- --
Benjamin Reed
The OpenNMS Group
http://www.opennms.org/

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------------------------------

Message: 2
Date: Tue, 6 Sep 2011 15:16:34 -0500
From: Les Mikesell <[hidden email]>
Subject: Re: [opennms-discuss] Upgrade stable to unstable?
To: General OpenNMS Discussion <[hidden email]>
Message-ID:
<[hidden email]>
Content-Type: text/plain; charset=ISO-8859-1

On Tue, Sep 6, 2011 at 3:02 PM, Benjamin Reed <[hidden email]> wrote:

>
>> Should it be possible to upgrade from the current stable 1.8.13 to
>> unstable 1.9.90 version? I got a bunch of sql errors where the 'not
>> null' constraint in the 'alter table add id...' steps failed because
>> the tables had existing content.
>
> Do you have Linkd enabled, and have data in the linkd-related tables?
> There's a bug in the 1.9.90 upgrade stuff related to linkd tables with
> data in them which will be fixed in 1.9.91 (or 1.9 snapshots if you want
> to try now).

I did have linkd enabled at one point in this db's history. I can
wait for the next unstable release - I was testing on a copy of a
small installation.

--
Les Mikesell
[hidden email]

------------------------------

Message: 3
Date: Tue, 6 Sep 2011 21:41:53 +0100
From: jonathan sartin <[hidden email]>
Subject: Re: [opennms-discuss] OpenNMS1.8.12 and OTRS
To: General OpenNMS Discussion <[hidden email]>
Message-ID: <[hidden email]>
Content-Type: text/plain; charset=windows-1252

On 5 Sep 2011, at 10:01, Patrick Tuite wrote:

Thanks Patrick.

I was about to start trawling gmane for the answer. Yet again the OpenNMS community beat me to it!

? J

------------------------------

Message: 4
Date: Tue, 6 Sep 2011 14:13:05 -0700
From: Garabed Yegavian <[hidden email]>
Subject: Re: [opennms-discuss] Thresholds & Alerts
To: "[hidden email]"
<[hidden email]>
Message-ID:
<[hidden email]>
Content-Type: text/plain; charset="us-ascii"

>From what I can tell this is how I currently have it set. My collectd-configuration.xml has

<service name="SNMP" interval="300000" user-defined="false" status="on">
<parameter key="collection" value="default"/>
<parameter key="thresholding-enabled" value="true"/>
</service>

There is no reference "thresholder" inside threshd-configuration.xml

<?xml version="1.0"?>
<?castor class-name="org.opennms.netmgt.threshd.ThreshdConfiguration"?>
<threshd-configuration
threads="5">
<package name="mib2">
<filter>IPADDR != '0.0.0.0'</filter>
<include-range begin="1.1.1.1" end="254.254.254.254"/>
<service name="SNMP" interval="300000" user-defined="false" status="on">
<parameter key="thresholding-group" value="mib2"/>
</service>
</package>
<package name="hrstorage">
<filter>IPADDR != '0.0.0.0' & (nodeSysOID LIKE '.1.3.6.1.4.1.311.%' | nodeSysOID LIKE '.1.3.6.1.4.1.2.3.1.2.1.1.3.%')</filter>
<include-range begin="1.1.1.1" end="254.254.254.254"/>
<service name="SNMP" interval="300000" user-defined="false" status="on">
<parameter key="thresholding-group" value="hrstorage"/>
</service>
</package>
<package name="cisco">
<filter>IPADDR != '0.0.0.0' & nodeSysOID LIKE '.1.3.6.1.4.1.9.%'</filter>
<include-range begin="1.1.1.1" end="254.254.254.254"/>
<service name="SNMP" interval="300000" user-defined="false" status="on">
<parameter key="thresholding-group" value="cisco"/>
</service>
</package>
<package name="netsnmp">
<filter>IPADDR != '0.0.0.0' & (nodeSysOID LIKE '.1.3.6.1.4.1.2021.%' | nodeSysOID LIKE '.1.3.6.1.4.1.8072.%')</filter>
<include-range begin="1.1.1.1" end="254.254.254.254"/>
<service name="SNMP" interval="300000" user-defined="false" status="on">
<parameter key="thresholding-group" value="netsnmp"/>
</service>
</package>
<package name="netsnmp-memory-linux">
<filter>IPADDR != '0.0.0.0' & nodeSysOID == '.1.3.6.1.4.1.8072.3.2.10'</filter>
<include-range begin="1.1.1.1" end="254.254.254.254"/>
<service name="SNMP" interval="300000" user-defined="false" status="on">
<parameter key="thresholding-group" value="netsnmp-memory-linux"/>
</service>
</package>
<package name="netsnmp-memory-nonlinux">
<filter>IPADDR != '0.0.0.0' & (nodeSysOID LIKE '.1.3.6.1.4.1.2021.%' | nodeSysOID LIKE '.1.3.6.1.4.1.8072.%') & nodeSysOID != '.1.3.6.1.4.1.8072.3.2.10'</filter>
<include-range begin="1.1.1.1" end="254.254.254.254"/>
<service name="SNMP" interval="300000" user-defined="false" status="on">
<parameter key="thresholding-group" value="netsnmp-memory-nonlinux"/>
</service>
</package>
</threshd-configuration>

And my thresholds.xml contains the following items I am trying to threshold under group name="netsnmp"

<group name="netsnmp" rrdRepository="/var/lib/opennms/rrd/snmp/">
<threshold type="low" ds-type="mtxrWlStatIndex" value="40.0"
rearm="50.0" trigger="1" ds-label="mtxrWlStatStrength"
triggeredUEI="uei.firelinebroadband.com/threshold/RSSI/excedded"
rearmedUEI="uei.firelinebroadband.com/threshold/RSSI/rearm"
filterOperator="or" ds-name="mtxrWlStatStrength"/> <threshold type="high" ds-type="mtxrWlRtabAddr" value="-40.0"
rearm="-40.0" trigger="1" ds-label="mtxrWlRtabStrength"
triggeredUEI="uei.firelinebroadband.com/threshold/RSSI1/excedded"
rearmedUEI="uei.firelinebroadband.com/threshold/RSSI1/rearm"
filterOperator="or" ds-name="mtxrWlRtabStrength"/>
<threshold type="low" ds-type="mtxrWlStatIndex" value="500.0"
rearm="0.0" trigger="1" ds-label="mtxrWlRtabRxPackets"
filterOperator="or" ds-name="mtxrWlRtabRxPackets"/>
</group>

Where am I going wrong here or am I not understanding?

Thank you,

Garabed Yegavian

-----Original Message-----
From: [hidden email] [mailto:[hidden email]]
Sent: Tuesday, September 06, 2011 12:58 PM
To: [hidden email]
Subject: opennms-discuss Digest, Vol 65, Issue 9

Send opennms-discuss mailing list submissions to
[hidden email]

To subscribe or unsubscribe via the World Wide Web, visit
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[hidden email]

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When replying, please edit your Subject line so it is more specific
than "Re: Contents of opennms-discuss digest..."

Today's Topics:

1. Re: OpenNMS1.8.12 and OTRS (Garabed)
2. Re: Thresholds & Alerts (Alejandro Galue)
3. Upgrade stable to unstable? (Les Mikesell)

----------------------------------------------------------------------

Message: 1
Date: Tue, 6 Sep 2011 09:53:01 -0700 (PDT)
From: Garabed <[hidden email]>
Subject: Re: [opennms-discuss] OpenNMS1.8.12 and OTRS
To: [hidden email]
Message-ID:
<[hidden email]>
Content-Type: text/plain; charset="us-ascii"

Please forgive me I am kind of new to linux, how to I apply this patch or change the values?

Thank you,

Garabed Yegavian

From: Patrick Tuite [via OpenNMS] [mailto:[hidden email]]
Sent: Monday, September 05, 2011 2:23 AM
To: Garabed Yegavian
Subject: Re: OpenNMS1.8.12 and OTRS

That's a bug in Soap:Lite

See here
https://rt.cpan.org/Public/Bug/Display.html?id=58538

Looks like it is patched in the latest version to recognise if mod_perl
is used, otherwise you can change the line
sysread( STDIN, $buffer, $length )
to
read( STDIN, $buffer, $length )

P
On 01/09/11 17:40, Garabed wrote:

--
Patrick Tuite

------------------------------------------------------------------------------
Special Offer -- Download ArcSight Logger for FREE!
Finally, a world-class log management solution at an even better
price-free! And you'll get a free "Love Thy Logs" t-shirt when you
download Logger. Secure your free ArcSight Logger TODAY!
http://p.sf.net/sfu/arcsisghtdev2dev
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------------------------------

Message: 2
Date: Tue, 6 Sep 2011 12:23:06 -0430
From: Alejandro Galue <[hidden email]>
Subject: Re: [opennms-discuss] Thresholds & Alerts
To: General OpenNMS Discussion <[hidden email]>
Message-ID: <[hidden email]>
Content-Type: text/plain; charset=us-ascii

Hello,

This is the default for 1.8

In order to enable the in-line threshold processing, you should have the parameter thresholding-enabled for the services on which you are interested on inside collectd-configuration.xml, like this:

<service name="SNMP" interval="30000" user-defined="false" status="on">
<parameter key="collection" value="default"/>
<parameter key="thresholding-enabled" value="true"/>
</service>

You should remove any reference to "thresholder" inside threshd-configuration.xml, in order to disable Threshd (this file should only contain packages in order to attach threshold groups to a set of nodes). As Threshd is deprecated, you could also comment the initialization of this service on services-configuration.xml.

The detailed information is here:
http://www.opennms.org/wiki/Thresholding#Thresholding_merge_with_collectd_for_versions_1.5.91_and_later

Alejandro.

On Sep 6, 2011, at 11:54 AM, Garabed Yegavian wrote:

> I am currently on 1.8.13. Where can I find information regarding in-line Thresholding?
>
> Hello,
>
> What version of OpenNMS are you using ?
>
> It appears that you are using the deprecated Threshd instead of the in-line thresholding with Collectd.
>
> Alejandro.
>
> On Aug 30, 2011, at 2:39 PM, Garabed wrote:
>
>> I have just configured my first threshold and hoping I am doing this
>> correctly, I am not receiving any alerts and my threshold log has this
>> message logged on the 25th? Can someone please help
>>
>> 2011-08-25 15:47:16,802 WARN [Threshd:BroadcastEventProcessor] Threshd:
>> Unable to find a Thresholder for service SNMP! But it is configured for
>> Thresholding!
>>
>> I added my threshold in the default netsnmp section my config is as follows
>>
>> thresholds.xml
>>
>> <group name="netsnmp" rrdRepository="/var/lib/opennms/rrd/snmp/">
>> <threshold type="high" ds-type="dskIndex" value="90.0"
>> rearm="75.0" trigger="2" ds-label="ns-dskPath"
>> filterOperator="or" ds-name="ns-dskPercent"/>
>> <threshold type="high" ds-type="dskIndex" value="90.0"
>> rearm="75.0" trigger="2" ds-label="ns-dskPath"
>> filterOperator="or" ds-name="ns-dskPercentNode"/>
>> <threshold type="relativeChange" ds-type="dskIndex" value="0.5"
>> rearm="0.0" trigger="2" ds-label="ns-dskPath"
>> filterOperator="or" ds-name="ns-dskPercent"/>
>> <threshold type="relativeChange" ds-type="dskIndex" value="0.5"
>> rearm="0.0" trigger="2" ds-label="ns-dskPath"
>> filterOperator="or" ds-name="ns-dskPercentNode"/>
>> /
>> *<threshold type="high" ds-type="mtxrWlStatIndex" value="-41.0"
>> rearm="-40.0" trigger="1" ds-label="mtxrWlStatStrength"
>> triggeredUEI="uei.firelinebroadband.com/threshold/RSSI/excedded"
>> rearmedUEI="uei.firelinebroadband.com/threshold/RSSI/rearm"
>> filterOperator="or" ds-name="mtxrWlStatStrength"/>
>>
>> <threshold type="high" ds-type="mtxrWlRtabAddr" value="-40.0"
>> rearm="-40.0" trigger="1" ds-label="mtxrWlRtabStrength"
>>
>> triggeredUEI="uei.firelinebroadband.com/threshold/RSSI1/excedded"
>> rearmedUEI="uei.firelinebroadband.com/threshold/RSSI1/rearm"
>> filterOperator="or" ds-name="mtxrWlRtabStrength"/>*/
>>
>> <expression type="high" ds-type="node" value="10.0" rearm="7.5"
>> trigger="2" ds-label="" filterOperator="or" expression="loadavg5
>> / 100.0"/>
>> <expression type="low" ds-type="node" value="10.0" rearm="15.0"
>> trigger="2" ds-label="" filterOperator="or"
>> expression="memAvailSwap / memTotalSwap * 100.0"/>
>> </group>
>
>
>
>
> Thank you,
>
> Garabed Yegavian
>
>
> -----Original Message-----
> From: [hidden email] [mailto:[hidden email]]
> Sent: Tuesday, September 06, 2011 1:54 AM
> To: [hidden email]
> Subject: opennms-discuss Digest, Vol 65, Issue 3
>
> Send opennms-discuss mailing list submissions to
> [hidden email]
>
> To subscribe or unsubscribe via the World Wide Web, visit
> https://lists.sourceforge.net/lists/listinfo/opennms-discuss
> or, via email, send a message with subject or body 'help' to
> [hidden email]
>
> You can reach the person managing the list at
> [hidden email]
>
> When replying, please edit your Subject line so it is more specific
> than "Re: Contents of opennms-discuss digest..."
>
>
> Today's Topics:
>
> 1. 1 minute interval RRD Definition (kobi.biton)
> 2. Re: Thresholds & Alerts (Alejandro Galue)
> 3. Re: 1 minute interval RRD Definition (Ronald Roskens)
> 4. Graph problem (Thorben Hemmler)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Mon, 5 Sep 2011 14:54:13 -0700 (PDT)
> From: "kobi.biton" <[hidden email]>
> Subject: [opennms-discuss] 1 minute interval RRD Definition
> To: [hidden email]
> Message-ID: <[hidden email]>
> Content-Type: text/plain; charset=us-ascii
>
> Hi,
>
> I have configured a poller http monitor that will runs every 1 minute , I
> have created a separated poller package for this purpose I have create a
> performance graph for it and would like the graph to display 1 minute
> average how do i need to configure the RRD Step , RRA ? can someone
> copy/paste a configuration example?
>
> Thanks
>
> --
> View this message in context: http://opennms.530661.n2.nabble.com/1-minute-interval-RRD-Definition-tp6762144p6762144.html
> Sent from the OpenNMS - discuss mailing list archive at Nabble.com.
>
>
>
> ------------------------------
>
> Message: 2
> Date: Mon, 5 Sep 2011 19:33:21 -0430
> From: Alejandro Galue <[hidden email]>
> Subject: Re: [opennms-discuss] Thresholds & Alerts
> To: General OpenNMS Discussion <[hidden email]>
> Message-ID: <[hidden email]>
> Content-Type: text/plain; charset=us-ascii
>
> Hello,
>
> What version of OpenNMS are you using ?
>
> It appears that you are using the deprecated Threshd instead of the in-line thresholding with Collectd.
>
> Alejandro.
>
> On Aug 30, 2011, at 2:39 PM, Garabed wrote:
>
>> I have just configured my first threshold and hoping I am doing this
>> correctly, I am not receiving any alerts and my threshold log has this
>> message logged on the 25th? Can someone please help
>>
>> 2011-08-25 15:47:16,802 WARN [Threshd:BroadcastEventProcessor] Threshd:
>> Unable to find a Thresholder for service SNMP! But it is configured for
>> Thresholding!
>>
>> I added my threshold in the default netsnmp section my config is as follows
>>
>> thresholds.xml
>>
>> <group name="netsnmp" rrdRepository="/var/lib/opennms/rrd/snmp/">
>> <threshold type="high" ds-type="dskIndex" value="90.0"
>> rearm="75.0" trigger="2" ds-label="ns-dskPath"
>> filterOperator="or" ds-name="ns-dskPercent"/>
>> <threshold type="high" ds-type="dskIndex" value="90.0"
>> rearm="75.0" trigger="2" ds-label="ns-dskPath"
>> filterOperator="or" ds-name="ns-dskPercentNode"/>
>> <threshold type="relativeChange" ds-type="dskIndex" value="0.5"
>> rearm="0.0" trigger="2" ds-label="ns-dskPath"
>> filterOperator="or" ds-name="ns-dskPercent"/>
>> <threshold type="relativeChange" ds-type="dskIndex" value="0.5"
>> rearm="0.0" trigger="2" ds-label="ns-dskPath"
>> filterOperator="or" ds-name="ns-dskPercentNode"/>
>> /
>> *<threshold type="high" ds-type="mtxrWlStatIndex" value="-41.0"
>> rearm="-40.0" trigger="1" ds-label="mtxrWlStatStrength"
>> triggeredUEI="uei.firelinebroadband.com/threshold/RSSI/excedded"
>> rearmedUEI="uei.firelinebroadband.com/threshold/RSSI/rearm"
>> filterOperator="or" ds-name="mtxrWlStatStrength"/>
>>
>> <threshold type="high" ds-type="mtxrWlRtabAddr" value="-40.0"
>> rearm="-40.0" trigger="1" ds-label="mtxrWlRtabStrength"
>>
>> triggeredUEI="uei.firelinebroadband.com/threshold/RSSI1/excedded"
>> rearmedUEI="uei.firelinebroadband.com/threshold/RSSI1/rearm"
>> filterOperator="or" ds-name="mtxrWlRtabStrength"/>*/
>>
>> <expression type="high" ds-type="node" value="10.0" rearm="7.5"
>> trigger="2" ds-label="" filterOperator="or" expression="loadavg5
>> / 100.0"/>
>> <expression type="low" ds-type="node" value="10.0" rearm="15.0"
>> trigger="2" ds-label="" filterOperator="or"
>> expression="memAvailSwap / memTotalSwap * 100.0"/>
>> </group>
>>
>>
>>
>>
>> --
>> View this message in context: http://opennms.530661.n2.nabble.com/Thresholds-Alerts-tp6743575p6743575.html
>> Sent from the OpenNMS - discuss mailing list archive at Nabble.com.
>>
>> ------------------------------------------------------------------------------
>> Special Offer -- Download ArcSight Logger for FREE!
>> Finally, a world-class log management solution at an even better
>> price-free! And you'll get a free "Love Thy Logs" t-shirt when you
>> download Logger. Secure your free ArcSight Logger TODAY!
>> http://p.sf.net/sfu/arcsisghtdev2dev
>> _______________________________________________
>> Please read the OpenNMS Mailing List FAQ:
>> http://www.opennms.org/index.php/Mailing_List_FAQ
>>
>> opennms-discuss mailing list
>>
>> To *unsubscribe* or change your subscription options, see the bottom of this page:
>> https://lists.sourceforge.net/lists/listinfo/opennms-discuss
>
>
>
>
> ------------------------------
>
> Message: 3
> Date: Mon, 05 Sep 2011 20:43:56 -0500
> From: Ronald Roskens <[hidden email]>
> Subject: Re: [opennms-discuss] 1 minute interval RRD Definition
> To: General OpenNMS Discussion <[hidden email]>
> Message-ID: <[hidden email]>
> Content-Type: text/plain; charset=ISO-8859-1; format=flowed
>
> Kobi,
>
> 1 minute = 60 seconds (step size)
>
> As for the RRA's that depends on how accurate you want your graphs to be
> over time, and how much you're willing to let the data collection files
> grow to.
>
> I'd recommend that you read the entry "Q: How Can I Change the Size of
> the RRD Files for Data Collection?" on the FAQ-Configuration page of the
> OpenNMS wiki (http://www.opennms.org/wiki/FAQ-Configuration). That
> entry explains what the fields are for the RRA's.
>
> Ron
>
> On 9/5/2011 4:54 PM, kobi.biton wrote:
>> Hi,
>>
>> I have configured a poller http monitor that will runs every 1 minute , I
>> have created a separated poller package for this purpose I have create a
>> performance graph for it and would like the graph to display 1 minute
>> average how do i need to configure the RRD Step , RRA ? can someone
>> copy/paste a configuration example?
>
>
>
> ------------------------------
>
> Message: 4
> Date: Tue, 6 Sep 2011 10:36:49 +0200
> From: Thorben Hemmler <[hidden email]>
> Subject: [opennms-discuss] Graph problem
> To: [hidden email]
> <[hidden email]>
> Message-ID:
> <[hidden email]>
> Content-Type: text/plain; charset="iso-8859-1"
>
> Hi all!
>
> ?
>
> I?ve a really strange problem with some of my cpu graphs. The color of the graph is ?red? although the cpu utilization is ok.
>
> Have a look at this:
>
> ?
>
> ?
>
>
>
> ?
>
> It seems that the problem occurred after updating to version 1.8.12.
>
> I realize this problem yesterday, because not all nodes are affected.
>
> ?
>
> An update to version 1.8.13 doesn?t fix this problem.
>
> ?
>
> Any ideas ?
>
> ?
>
> Best regards,
>
> Thorben
>
> -------------- next part --------------
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>
> ------------------------------
>
> ------------------------------------------------------------------------------
> Special Offer -- Download ArcSight Logger for FREE!
> Finally, a world-class log management solution at an even better
> price-free! And you'll get a free "Love Thy Logs" t-shirt when you
> download Logger. Secure your free ArcSight Logger TODAY!
> http://p.sf.net/sfu/arcsisghtdev2dev
>
> ------------------------------
>
> _______________________________________________
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> https://lists.sourceforge.net/lists/listinfo/opennms-discuss
>
>
> End of opennms-discuss Digest, Vol 65, Issue 3
> **********************************************
>
> ------------------------------------------------------------------------------
> Special Offer -- Download ArcSight Logger for FREE!
> Finally, a world-class log management solution at an even better
> price-free! And you'll get a free "Love Thy Logs" t-shirt when you
> download Logger. Secure your free ArcSight Logger TODAY!
> http://p.sf.net/sfu/arcsisghtdev2dev
> _______________________________________________
> Please read the OpenNMS Mailing List FAQ:
> http://www.opennms.org/index.php/Mailing_List_FAQ
>
> opennms-discuss mailing list
>
> To *unsubscribe* or change your subscription options, see the bottom of this page:
> https://lists.sourceforge.net/lists/listinfo/opennms-discuss

------------------------------

Message: 3
Date: Tue, 6 Sep 2011 14:57:43 -0500
From: Les Mikesell <[hidden email]>
Subject: [opennms-discuss] Upgrade stable to unstable?
To: General OpenNMS Discussion <[hidden email]>
Message-ID:
<CAOAgVpy3OqVfTuow+ML1vis+EmAMOx=[hidden email]>
Content-Type: text/plain; charset=ISO-8859-1

Should it be possible to upgrade from the current stable 1.8.13 to
unstable 1.9.90 version? I got a bunch of sql errors where the 'not
null' constraint in the 'alter table add id...' steps failed because
the tables had existing content.

--
Les Mikesell
[hidden email]

------------------------------

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------------------------------

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threat from malware and how it can impact your online business.
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------------------------------------------------------------------------------
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threat from malware and how it can impact your online business.
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Patrick Tuite

Re: OpenNMS1.8.12 and OTRS

Hi Garabed

Did it install correctly? I'd check that the correct version is in your
perl include path. The module in question is HTTP.pm
Look for this at the top of the file

our $VERSION = 0.714;

I'd previously hacked version 0.712 as previously described, but I've
just upgraded SOAP:Lite and it is working for me.

P

On 07/09/11 00:28, Garabed Yegavian wrote:

> I attempted to install Soap=Lite-0.714 from CPA. From what I read the bug was fixed in that version, still having the same issue.
>
>
>
>
> Thank you,
>
> Garabed Yegavian
>
>
> -----Original Message-----
> From: [hidden email] [mailto:[hidden email]]
> Sent: Tuesday, September 06, 2011 2:13 PM
> To: [hidden email]
> Subject: opennms-discuss Digest, Vol 65, Issue 10
>
> Send opennms-discuss mailing list submissions to
> [hidden email]
>
> To subscribe or unsubscribe via the World Wide Web, visit
> https://lists.sourceforge.net/lists/listinfo/opennms-discuss
> or, via email, send a message with subject or body 'help' to
> [hidden email]
>
> You can reach the person managing the list at
> [hidden email]
>
> When replying, please edit your Subject line so it is more specific
> than "Re: Contents of opennms-discuss digest..."
>
>
> Today's Topics:
>
> 1. Re: Upgrade stable to unstable? (Benjamin Reed)
> 2. Re: Upgrade stable to unstable? (Les Mikesell)
> 3. Re: OpenNMS1.8.12 and OTRS (jonathan sartin)
> 4. Re: Thresholds& Alerts (Garabed Yegavian)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Tue, 06 Sep 2011 16:02:43 -0400
> From: Benjamin Reed<[hidden email]>
> Subject: Re: [opennms-discuss] Upgrade stable to unstable?
> To: General OpenNMS Discussion<[hidden email]>
> Message-ID:<[hidden email]>
> Content-Type: text/plain; charset=ISO-8859-1
>
>
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> On 9/6/11 3:57 PM, Les Mikesell wrote:
>> Should it be possible to upgrade from the current stable 1.8.13 to
>> unstable 1.9.90 version? I got a bunch of sql errors where the 'not
>> null' constraint in the 'alter table add id...' steps failed because
>> the tables had existing content.
> Do you have Linkd enabled, and have data in the linkd-related tables?
> There's a bug in the 1.9.90 upgrade stuff related to linkd tables with
> data in them which will be fixed in 1.9.91 (or 1.9 snapshots if you want
> to try now).
>
> - --
> Benjamin Reed
> The OpenNMS Group
> http://www.opennms.org/
>
> -----BEGIN PGP SIGNATURE-----
> Version: GnuPG/MacGPG2 v2.0.17 (Darwin)
> Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/
>
> iD8DBQFOZnxjUu+jZtP2Zf4RAgxLAJ0V0xC/UfQuq2SM/9w3z7FBfCtVbACfcgiy
> AkUnikr1p0EmRgMlEYWSP74=
> =zY7A
> -----END PGP SIGNATURE-----
>
>
>
>
> ------------------------------
>
> Message: 2
> Date: Tue, 6 Sep 2011 15:16:34 -0500
> From: Les Mikesell<[hidden email]>
> Subject: Re: [opennms-discuss] Upgrade stable to unstable?
> To: General OpenNMS Discussion<[hidden email]>
> Message-ID:
> <[hidden email]>
> Content-Type: text/plain; charset=ISO-8859-1
>
> On Tue, Sep 6, 2011 at 3:02 PM, Benjamin Reed<[hidden email]> wrote:
>>> Should it be possible to upgrade from the current stable 1.8.13 to
>>> unstable 1.9.90 version? I got a bunch of sql errors where the 'not
>>> null' constraint in the 'alter table add id...' steps failed because
>>> the tables had existing content.
>> Do you have Linkd enabled, and have data in the linkd-related tables?
>> There's a bug in the 1.9.90 upgrade stuff related to linkd tables with
>> data in them which will be fixed in 1.9.91 (or 1.9 snapshots if you want
>> to try now).
> I did have linkd enabled at one point in this db's history. I can
> wait for the next unstable release - I was testing on a copy of a
> small installation.
>
> --
> Les Mikesell
> [hidden email]
>
>
>
> ------------------------------
>
> Message: 3
> Date: Tue, 6 Sep 2011 21:41:53 +0100
> From: jonathan sartin<[hidden email]>
> Subject: Re: [opennms-discuss] OpenNMS1.8.12 and OTRS
> To: General OpenNMS Discussion<[hidden email]>
> Message-ID:<[hidden email]>
> Content-Type: text/plain; charset=windows-1252
>
>
> On 5 Sep 2011, at 10:01, Patrick Tuite wrote:
>
>> That's a bug in Soap:Lite
>>
>> See here
>> https://rt.cpan.org/Public/Bug/Display.html?id=58538
>>
>> Looks like it is patched in the latest version to recognise if mod_perl
>> is used, otherwise you can change the line
>> sysread( STDIN, $buffer, $length )
>> to
>> read( STDIN, $buffer, $length )
>>
>> P
> Thanks Patrick.
>
> I was about to start trawling gmane for the answer. Yet again the OpenNMS community beat me to it!
>
> ? J
>
>
> ------------------------------
>
> Message: 4
> Date: Tue, 6 Sep 2011 14:13:05 -0700
> From: Garabed Yegavian<[hidden email]>
> Subject: Re: [opennms-discuss] Thresholds& Alerts
> To: "[hidden email]"
> <[hidden email]>
> Message-ID:
> <[hidden email]>
> Content-Type: text/plain; charset="us-ascii"
>
> > From what I can tell this is how I currently have it set. My collectd-configuration.xml has
>
> <service name="SNMP" interval="300000" user-defined="false" status="on">
> <parameter key="collection" value="default"/>
> <parameter key="thresholding-enabled" value="true"/>
> </service>
>
> There is no reference "thresholder" inside threshd-configuration.xml
>
> <?xml version="1.0"?>
> <?castor class-name="org.opennms.netmgt.threshd.ThreshdConfiguration"?>
> <threshd-configuration
> threads="5">
> <package name="mib2">
> <filter>IPADDR != '0.0.0.0'</filter>
> <include-range begin="1.1.1.1" end="254.254.254.254"/>
> <service name="SNMP" interval="300000" user-defined="false" status="on">
> <parameter key="thresholding-group" value="mib2"/>
> </service>
> </package>
> <package name="hrstorage">
> <filter>IPADDR != '0.0.0.0'& (nodeSysOID LIKE '.1.3.6.1.4.1.311.%' | nodeSysOID LIKE '.1.3.6.1.4.1.2.3.1.2.1.1.3.%')</filter>
> <include-range begin="1.1.1.1" end="254.254.254.254"/>
> <service name="SNMP" interval="300000" user-defined="false" status="on">
> <parameter key="thresholding-group" value="hrstorage"/>
> </service>
> </package>
> <package name="cisco">
> <filter>IPADDR != '0.0.0.0'& nodeSysOID LIKE '.1.3.6.1.4.1.9.%'</filter>
> <include-range begin="1.1.1.1" end="254.254.254.254"/>
> <service name="SNMP" interval="300000" user-defined="false" status="on">
> <parameter key="thresholding-group" value="cisco"/>
> </service>
> </package>
> <package name="netsnmp">
> <filter>IPADDR != '0.0.0.0'& (nodeSysOID LIKE '.1.3.6.1.4.1.2021.%' | nodeSysOID LIKE '.1.3.6.1.4.1.8072.%')</filter>
> <include-range begin="1.1.1.1" end="254.254.254.254"/>
> <service name="SNMP" interval="300000" user-defined="false" status="on">
> <parameter key="thresholding-group" value="netsnmp"/>
> </service>
> </package>
> <package name="netsnmp-memory-linux">
> <filter>IPADDR != '0.0.0.0'& nodeSysOID == '.1.3.6.1.4.1.8072.3.2.10'</filter>
> <include-range begin="1.1.1.1" end="254.254.254.254"/>
> <service name="SNMP" interval="300000" user-defined="false" status="on">
> <parameter key="thresholding-group" value="netsnmp-memory-linux"/>
> </service>
> </package>
> <package name="netsnmp-memory-nonlinux">
> <filter>IPADDR != '0.0.0.0'& (nodeSysOID LIKE '.1.3.6.1.4.1.2021.%' | nodeSysOID LIKE '.1.3.6.1.4.1.8072.%')& nodeSysOID != '.1.3.6.1.4.1.8072.3.2.10'</filter>
> <include-range begin="1.1.1.1" end="254.254.254.254"/>
> <service name="SNMP" interval="300000" user-defined="false" status="on">
> <parameter key="thresholding-group" value="netsnmp-memory-nonlinux"/>
> </service>
> </package>
> </threshd-configuration>
>
>
> And my thresholds.xml contains the following items I am trying to threshold under group name="netsnmp"
>
> <group name="netsnmp" rrdRepository="/var/lib/opennms/rrd/snmp/">
> <threshold type="low" ds-type="mtxrWlStatIndex" value="40.0"
> rearm="50.0" trigger="1" ds-label="mtxrWlStatStrength"
> triggeredUEI="uei.firelinebroadband.com/threshold/RSSI/excedded"
> rearmedUEI="uei.firelinebroadband.com/threshold/RSSI/rearm"
> filterOperator="or" ds-name="mtxrWlStatStrength"/> <threshold type="high" ds-type="mtxrWlRtabAddr" value="-40.0"
> rearm="-40.0" trigger="1" ds-label="mtxrWlRtabStrength"
> triggeredUEI="uei.firelinebroadband.com/threshold/RSSI1/excedded"
> rearmedUEI="uei.firelinebroadband.com/threshold/RSSI1/rearm"
> filterOperator="or" ds-name="mtxrWlRtabStrength"/>
> <threshold type="low" ds-type="mtxrWlStatIndex" value="500.0"
> rearm="0.0" trigger="1" ds-label="mtxrWlRtabRxPackets"
> filterOperator="or" ds-name="mtxrWlRtabRxPackets"/>
> </group>
>
> Where am I going wrong here or am I not understanding?
>
>
>
> Thank you,
>
> Garabed Yegavian
>
>
> -----Original Message-----
> From: [hidden email] [mailto:[hidden email]]
> Sent: Tuesday, September 06, 2011 12:58 PM
> To: [hidden email]
> Subject: opennms-discuss Digest, Vol 65, Issue 9
>
> Send opennms-discuss mailing list submissions to
> [hidden email]
>
> To subscribe or unsubscribe via the World Wide Web, visit
> https://lists.sourceforge.net/lists/listinfo/opennms-discuss
> or, via email, send a message with subject or body 'help' to
> [hidden email]
>
> You can reach the person managing the list at
> [hidden email]
>
> When replying, please edit your Subject line so it is more specific
> than "Re: Contents of opennms-discuss digest..."
>
>
> Today's Topics:
>
> 1. Re: OpenNMS1.8.12 and OTRS (Garabed)
> 2. Re: Thresholds& Alerts (Alejandro Galue)
> 3. Upgrade stable to unstable? (Les Mikesell)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Tue, 6 Sep 2011 09:53:01 -0700 (PDT)
> From: Garabed<[hidden email]>
> Subject: Re: [opennms-discuss] OpenNMS1.8.12 and OTRS
> To: [hidden email]
> Message-ID:
> <[hidden email]>
> Content-Type: text/plain; charset="us-ascii"
>
> Please forgive me I am kind of new to linux, how to I apply this patch or change the values?
>
>
>
>
> Thank you,
>
> Garabed Yegavian
>
> From: Patrick Tuite [via OpenNMS] [mailto:[hidden email]]
> Sent: Monday, September 05, 2011 2:23 AM
> To: Garabed Yegavian
> Subject: Re: OpenNMS1.8.12 and OTRS
>
> That's a bug in Soap:Lite
>
> See here
> https://rt.cpan.org/Public/Bug/Display.html?id=58538
>
> Looks like it is patched in the latest version to recognise if mod_perl
> is used, otherwise you can change the line
> sysread( STDIN, $buffer, $length )
> to
> read( STDIN, $buffer, $length )
>
> P
> On 01/09/11 17:40, Garabed wrote:
>
>> I have now been able to get the ticket buttons to appear in OpenNMS however,
>> I am reciving the following error when attempting to crate a ticket.
>>
>>
>> 2011-09-01 09:27:08,349 ERROR [OpenNMS.TroubleTicketer] OtrsTicketerPlugin:
>> Failed to create or update OTRS ticketApplication failed during request
>> deserialization:
>> no element found at line 1, column 0, byte -1 at
>> /usr/lib/perl5/XML/Parser.pm line 187
>>
>> 2011-09-01 09:27:08,349 ERROR [OpenNMS.TroubleTicketer]
>> DefaultTicketerServiceLayer: Unable to create ticket for alarm: Failed to
>> create or update OTRS ticket
>> 2011-09-01 09:32:02,638 ERROR [OpenNMS.TroubleTicketer] OtrsTicketerPlugin:
>> Failed to create or update OTRS ticketApplication failed during request
>> deserialization:
>> no element found at line 1, column 0, byte -1 at
>> /usr/lib/perl5/XML/Parser.pm line 187
>>
>> 2011-09-01 09:32:02,639 ERROR [OpenNMS.TroubleTicketer]
>> DefaultTicketerServiceLayer: Unable to create ticket for alarm: Failed to
>> create or update OTRS ticket
>>
>>
>> --
>> View this message in context: http://opennms.530661.n2.nabble.com/OpenNMS1-8-12-and-OTRS-tp6740382p6750639.html
>> Sent from the OpenNMS - discuss mailing list archive at Nabble.com.
>>
>> ------------------------------------------------------------------------------
>> Special Offer -- Download ArcSight Logger for FREE!
>> Finally, a world-class log management solution at an even better
>> price-free! And you'll get a free "Love Thy Logs" t-shirt when you
>> download Logger. Secure your free ArcSight Logger TODAY!
>> http://p.sf.net/sfu/arcsisghtdev2dev
>> _______________________________________________
>> Please read the OpenNMS Mailing List FAQ:
>> http://www.opennms.org/index.php/Mailing_List_FAQ
>>
>> opennms-discuss mailing list
>>
>> To *unsubscribe* or change your subscription options, see the bottom of this page:
>> https://lists.sourceforge.net/lists/listinfo/opennms-discuss
> --
> Patrick Tuite
>
>
> ------------------------------------------------------------------------------
> Special Offer -- Download ArcSight Logger for FREE!
> Finally, a world-class log management solution at an even better
> price-free! And you'll get a free "Love Thy Logs" t-shirt when you
> download Logger. Secure your free ArcSight Logger TODAY!
> http://p.sf.net/sfu/arcsisghtdev2dev
> _______________________________________________
> Please read the OpenNMS Mailing List FAQ:
> http://www.opennms.org/index.php/Mailing_List_FAQ
>
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> To *unsubscribe* or change your subscription options, see the bottom of this page:
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> If you reply to this email, your message will be added to the discussion below:
>
>
>
> --
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> Sent from the OpenNMS - discuss mailing list archive at Nabble.com.
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> An HTML attachment was scrubbed...
>
> ------------------------------
>
> Message: 2
> Date: Tue, 6 Sep 2011 12:23:06 -0430
> From: Alejandro Galue<[hidden email]>
> Subject: Re: [opennms-discuss] Thresholds& Alerts
> To: General OpenNMS Discussion<[hidden email]>
> Message-ID:<[hidden email]>
> Content-Type: text/plain; charset=us-ascii
>
> Hello,
>
> This is the default for 1.8
>
> In order to enable the in-line threshold processing, you should have the parameter thresholding-enabled for the services on which you are interested on inside collectd-configuration.xml, like this:
>
> <service name="SNMP" interval="30000" user-defined="false" status="on">
> <parameter key="collection" value="default"/>
> <parameter key="thresholding-enabled" value="true"/>
> </service>
>
> You should remove any reference to "thresholder" inside threshd-configuration.xml, in order to disable Threshd (this file should only contain packages in order to attach threshold groups to a set of nodes). As Threshd is deprecated, you could also comment the initialization of this service on services-configuration.xml.
>
> The detailed information is here:
> http://www.opennms.org/wiki/Thresholding#Thresholding_merge_with_collectd_for_versions_1.5.91_and_later
>
> Alejandro.
>
> On Sep 6, 2011, at 11:54 AM, Garabed Yegavian wrote:
>
>> I am currently on 1.8.13. Where can I find information regarding in-line Thresholding?
>>
>> Hello,
>>
>> What version of OpenNMS are you using ?
>>
>> It appears that you are using the deprecated Threshd instead of the in-line thresholding with Collectd.
>>
>> Alejandro.
>>
>> On Aug 30, 2011, at 2:39 PM, Garabed wrote:
>>
>>> I have just configured my first threshold and hoping I am doing this
>>> correctly, I am not receiving any alerts and my threshold log has this
>>> message logged on the 25th? Can someone please help
>>>
>>> 2011-08-25 15:47:16,802 WARN [Threshd:BroadcastEventProcessor] Threshd:
>>> Unable to find a Thresholder for service SNMP! But it is configured for
>>> Thresholding!
>>>
>>> I added my threshold in the default netsnmp section my config is as follows
>>>
>>> thresholds.xml
>>>
>>> <group name="netsnmp" rrdRepository="/var/lib/opennms/rrd/snmp/">
>>> <threshold type="high" ds-type="dskIndex" value="90.0"
>>> rearm="75.0" trigger="2" ds-label="ns-dskPath"
>>> filterOperator="or" ds-name="ns-dskPercent"/>
>>> <threshold type="high" ds-type="dskIndex" value="90.0"
>>> rearm="75.0" trigger="2" ds-label="ns-dskPath"
>>> filterOperator="or" ds-name="ns-dskPercentNode"/>
>>> <threshold type="relativeChange" ds-type="dskIndex" value="0.5"
>>> rearm="0.0" trigger="2" ds-label="ns-dskPath"
>>> filterOperator="or" ds-name="ns-dskPercent"/>
>>> <threshold type="relativeChange" ds-type="dskIndex" value="0.5"
>>> rearm="0.0" trigger="2" ds-label="ns-dskPath"
>>> filterOperator="or" ds-name="ns-dskPercentNode"/>
>>> /
>>> *<threshold type="high" ds-type="mtxrWlStatIndex" value="-41.0"
>>> rearm="-40.0" trigger="1" ds-label="mtxrWlStatStrength"
>>> triggeredUEI="uei.firelinebroadband.com/threshold/RSSI/excedded"
>>> rearmedUEI="uei.firelinebroadband.com/threshold/RSSI/rearm"
>>> filterOperator="or" ds-name="mtxrWlStatStrength"/>
>>>
>>> <threshold type="high" ds-type="mtxrWlRtabAddr" value="-40.0"
>>> rearm="-40.0" trigger="1" ds-label="mtxrWlRtabStrength"
>>>
>>> triggeredUEI="uei.firelinebroadband.com/threshold/RSSI1/excedded"
>>> rearmedUEI="uei.firelinebroadband.com/threshold/RSSI1/rearm"
>>> filterOperator="or" ds-name="mtxrWlRtabStrength"/>*/
>>>
>>> <expression type="high" ds-type="node" value="10.0" rearm="7.5"
>>> trigger="2" ds-label="" filterOperator="or" expression="loadavg5
>>> / 100.0"/>
>>> <expression type="low" ds-type="node" value="10.0" rearm="15.0"
>>> trigger="2" ds-label="" filterOperator="or"
>>> expression="memAvailSwap / memTotalSwap * 100.0"/>
>>> </group>
>>
>>
>>
>> Thank you,
>>
>> Garabed Yegavian
>>
>>
>> -----Original Message-----
>> From: [hidden email] [mailto:[hidden email]]
>> Sent: Tuesday, September 06, 2011 1:54 AM
>> To: [hidden email]
>> Subject: opennms-discuss Digest, Vol 65, Issue 3
>>
>> Send opennms-discuss mailing list submissions to
>> [hidden email]
>>
>> To subscribe or unsubscribe via the World Wide Web, visit
>> https://lists.sourceforge.net/lists/listinfo/opennms-discuss
>> or, via email, send a message with subject or body 'help' to
>> [hidden email]
>>
>> You can reach the person managing the list at
>> [hidden email]
>>
>> When replying, please edit your Subject line so it is more specific
>> than "Re: Contents of opennms-discuss digest..."
>>
>>
>> Today's Topics:
>>
>> 1. 1 minute interval RRD Definition (kobi.biton)
>> 2. Re: Thresholds& Alerts (Alejandro Galue)
>> 3. Re: 1 minute interval RRD Definition (Ronald Roskens)
>> 4. Graph problem (Thorben Hemmler)
>>
>>
>> ----------------------------------------------------------------------
>>
>> Message: 1
>> Date: Mon, 5 Sep 2011 14:54:13 -0700 (PDT)
>> From: "kobi.biton"<[hidden email]>
>> Subject: [opennms-discuss] 1 minute interval RRD Definition
>> To: [hidden email]
>> Message-ID:<[hidden email]>
>> Content-Type: text/plain; charset=us-ascii
>>
>> Hi,
>>
>> I have configured a poller http monitor that will runs every 1 minute , I
>> have created a separated poller package for this purpose I have create a
>> performance graph for it and would like the graph to display 1 minute
>> average how do i need to configure the RRD Step , RRA ? can someone
>> copy/paste a configuration example?
>>
>> Thanks
>>
>> --
>> View this message in context: http://opennms.530661.n2.nabble.com/1-minute-interval-RRD-Definition-tp6762144p6762144.html
>> Sent from the OpenNMS - discuss mailing list archive at Nabble.com.
>>
>>
>>
>> ------------------------------
>>
>> Message: 2
>> Date: Mon, 5 Sep 2011 19:33:21 -0430
>> From: Alejandro Galue<[hidden email]>
>> Subject: Re: [opennms-discuss] Thresholds& Alerts
>> To: General OpenNMS Discussion<[hidden email]>
>> Message-ID:<[hidden email]>
>> Content-Type: text/plain; charset=us-ascii
>>
>> Hello,
>>
>> What version of OpenNMS are you using ?
>>
>> It appears that you are using the deprecated Threshd instead of the in-line thresholding with Collectd.
>>
>> Alejandro.
>>
>> On Aug 30, 2011, at 2:39 PM, Garabed wrote:
>>
>>> I have just configured my first threshold and hoping I am doing this
>>> correctly, I am not receiving any alerts and my threshold log has this
>>> message logged on the 25th? Can someone please help
>>>
>>> 2011-08-25 15:47:16,802 WARN [Threshd:BroadcastEventProcessor] Threshd:
>>> Unable to find a Thresholder for service SNMP! But it is configured for
>>> Thresholding!
>>>
>>> I added my threshold in the default netsnmp section my config is as follows
>>>
>>> thresholds.xml
>>>
>>> <group name="netsnmp" rrdRepository="/var/lib/opennms/rrd/snmp/">
>>> <threshold type="high" ds-type="dskIndex" value="90.0"
>>> rearm="75.0" trigger="2" ds-label="ns-dskPath"
>>> filterOperator="or" ds-name="ns-dskPercent"/>
>>> <threshold type="high" ds-type="dskIndex" value="90.0"
>>> rearm="75.0" trigger="2" ds-label="ns-dskPath"
>>> filterOperator="or" ds-name="ns-dskPercentNode"/>
>>> <threshold type="relativeChange" ds-type="dskIndex" value="0.5"
>>> rearm="0.0" trigger="2" ds-label="ns-dskPath"
>>> filterOperator="or" ds-name="ns-dskPercent"/>
>>> <threshold type="relativeChange" ds-type="dskIndex" value="0.5"
>>> rearm="0.0" trigger="2" ds-label="ns-dskPath"
>>> filterOperator="or" ds-name="ns-dskPercentNode"/>
>>> /
>>> *<threshold type="high" ds-type="mtxrWlStatIndex" value="-41.0"
>>> rearm="-40.0" trigger="1" ds-label="mtxrWlStatStrength"
>>> triggeredUEI="uei.firelinebroadband.com/threshold/RSSI/excedded"
>>> rearmedUEI="uei.firelinebroadband.com/threshold/RSSI/rearm"
>>> filterOperator="or" ds-name="mtxrWlStatStrength"/>
>>>
>>> <threshold type="high" ds-type="mtxrWlRtabAddr" value="-40.0"
>>> rearm="-40.0" trigger="1" ds-label="mtxrWlRtabStrength"
>>>
>>> triggeredUEI="uei.firelinebroadband.com/threshold/RSSI1/excedded"
>>> rearmedUEI="uei.firelinebroadband.com/threshold/RSSI1/rearm"
>>> filterOperator="or" ds-name="mtxrWlRtabStrength"/>*/
>>>
>>> <expression type="high" ds-type="node" value="10.0" rearm="7.5"
>>> trigger="2" ds-label="" filterOperator="or" expression="loadavg5
>>> / 100.0"/>
>>> <expression type="low" ds-type="node" value="10.0" rearm="15.0"
>>> trigger="2" ds-label="" filterOperator="or"
>>> expression="memAvailSwap / memTotalSwap * 100.0"/>
>>> </group>
>>>
>>>
>>>
>>>
>>> --
>>> View this message in context: http://opennms.530661.n2.nabble.com/Thresholds-Alerts-tp6743575p6743575.html
>>> Sent from the OpenNMS - discuss mailing list archive at Nabble.com.
>>>
>>> ------------------------------------------------------------------------------
>>> Special Offer -- Download ArcSight Logger for FREE!
>>> Finally, a world-class log management solution at an even better
>>> price-free! And you'll get a free "Love Thy Logs" t-shirt when you
>>> download Logger. Secure your free ArcSight Logger TODAY!
>>> http://p.sf.net/sfu/arcsisghtdev2dev
>>> _______________________________________________
>>> Please read the OpenNMS Mailing List FAQ:
>>> http://www.opennms.org/index.php/Mailing_List_FAQ
>>>
>>> opennms-discuss mailing list
>>>
>>> To *unsubscribe* or change your subscription options, see the bottom of this page:
>>> https://lists.sourceforge.net/lists/listinfo/opennms-discuss
>>
>>
>>
>> ------------------------------
>>
>> Message: 3
>> Date: Mon, 05 Sep 2011 20:43:56 -0500
>> From: Ronald Roskens<[hidden email]>
>> Subject: Re: [opennms-discuss] 1 minute interval RRD Definition
>> To: General OpenNMS Discussion<[hidden email]>
>> Message-ID:<[hidden email]>
>> Content-Type: text/plain; charset=ISO-8859-1; format=flowed
>>
>> Kobi,
>>
>> 1 minute = 60 seconds (step size)
>>
>> As for the RRA's that depends on how accurate you want your graphs to be
>> over time, and how much you're willing to let the data collection files
>> grow to.
>>
>> I'd recommend that you read the entry "Q: How Can I Change the Size of
>> the RRD Files for Data Collection?" on the FAQ-Configuration page of the
>> OpenNMS wiki (http://www.opennms.org/wiki/FAQ-Configuration). That
>> entry explains what the fields are for the RRA's.
>>
>> Ron
>>
>> On 9/5/2011 4:54 PM, kobi.biton wrote:
>>> Hi,
>>>
>>> I have configured a poller http monitor that will runs every 1 minute , I
>>> have created a separated poller package for this purpose I have create a
>>> performance graph for it and would like the graph to display 1 minute
>>> average how do i need to configure the RRD Step , RRA ? can someone
>>> copy/paste a configuration example?
>>
>>
>> ------------------------------
>>
>> Message: 4
>> Date: Tue, 6 Sep 2011 10:36:49 +0200
>> From: Thorben Hemmler<[hidden email]>
>> Subject: [opennms-discuss] Graph problem
>> To: [hidden email]
>> <[hidden email]>
>> Message-ID:
>> <[hidden email]>
>> Content-Type: text/plain; charset="iso-8859-1"
>>
>> Hi all!
>>
>> ?
>>
>> I?ve a really strange problem with some of my cpu graphs. The color of the graph is ?red? although the cpu utilization is ok.
>>
>> Have a look at this:
>>
>> ?
>>
>> ?
>>
>>
>>
>> ?
>>
>> It seems that the problem occurred after updating to version 1.8.12.
>>
>> I realize this problem yesterday, because not all nodes are affected.
>>
>> ?
>>
>> An update to version 1.8.13 doesn?t fix this problem.
>>
>> ?
>>
>> Any ideas ?
>>
>> ?
>>
>> Best regards,
>>
>> Thorben
>>
>> -------------- next part --------------
>> An HTML attachment was scrubbed...
>> -------------- next part --------------
>> A non-text attachment was scrubbed...
>> Name: image001.png
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>> Size: 33548 bytes
>> Desc: not available
>>
>> ------------------------------
>>
>> ------------------------------------------------------------------------------
>> Special Offer -- Download ArcSight Logger for FREE!
>> Finally, a world-class log management solution at an even better
>> price-free! And you'll get a free "Love Thy Logs" t-shirt when you
>> download Logger. Secure your free ArcSight Logger TODAY!
>> http://p.sf.net/sfu/arcsisghtdev2dev
>>
>> ------------------------------
>>
>> _______________________________________________
>> opennms-discuss mailing list
>> [hidden email]
>> https://lists.sourceforge.net/lists/listinfo/opennms-discuss
>>
>>
>> End of opennms-discuss Digest, Vol 65, Issue 3
>> **********************************************
>>
>> ------------------------------------------------------------------------------
>> Special Offer -- Download ArcSight Logger for FREE!
>> Finally, a world-class log management solution at an even better
>> price-free! And you'll get a free "Love Thy Logs" t-shirt when you
>> download Logger. Secure your free ArcSight Logger TODAY!
>> http://p.sf.net/sfu/arcsisghtdev2dev
>> _______________________________________________
>> Please read the OpenNMS Mailing List FAQ:
>> http://www.opennms.org/index.php/Mailing_List_FAQ
>>
>> opennms-discuss mailing list
>>
>> To *unsubscribe* or change your subscription options, see the bottom of this page:
>> https://lists.sourceforge.net/lists/listinfo/opennms-discuss
>
>
>
> ------------------------------
>
> Message: 3
> Date: Tue, 6 Sep 2011 14:57:43 -0500
> From: Les Mikesell<[hidden email]>
> Subject: [opennms-discuss] Upgrade stable to unstable?
> To: General OpenNMS Discussion<[hidden email]>
> Message-ID:
> <CAOAgVpy3OqVfTuow+ML1vis+EmAMOx=[hidden email]>
> Content-Type: text/plain; charset=ISO-8859-1
>
> Should it be possible to upgrade from the current stable 1.8.13 to
> unstable 1.9.90 version? I got a bunch of sql errors where the 'not
> null' constraint in the 'alter table add id...' steps failed because
> the tables had existing content.
>
> --
> Les Mikesell
> [hidden email]
>
>
>
> ------------------------------
>
> ------------------------------------------------------------------------------
> Malware Security Report: Protecting Your Business, Customers, and the
> Bottom Line. Protect your business and customers by understanding the
> threat from malware and how it can impact your online business.
> http://www.accelacomm.com/jaw/sfnl/114/51427462/
>
> ------------------------------
>
> _______________________________________________
> opennms-discuss mailing list
> [hidden email]
> https://lists.sourceforge.net/lists/listinfo/opennms-discuss
>
>
> End of opennms-discuss Digest, Vol 65, Issue 9
> **********************************************
>
>
>
> ------------------------------
>
> ------------------------------------------------------------------------------
> Malware Security Report: Protecting Your Business, Customers, and the
> Bottom Line. Protect your business and customers by understanding the
> threat from malware and how it can impact your online business.
> http://www.accelacomm.com/jaw/sfnl/114/51427462/
>
> ------------------------------
>
> _______________________________________________
> opennms-discuss mailing list
> [hidden email]
> https://lists.sourceforge.net/lists/listinfo/opennms-discuss
>
>
> End of opennms-discuss Digest, Vol 65, Issue 10
> ***********************************************
>
> ------------------------------------------------------------------------------
> Malware Security Report: Protecting Your Business, Customers, and the
> Bottom Line. Protect your business and customers by understanding the
> threat from malware and how it can impact your online business.
> http://www.accelacomm.com/jaw/sfnl/114/51427462/
> _______________________________________________
> Please read the OpenNMS Mailing List FAQ:
> http://www.opennms.org/index.php/Mailing_List_FAQ
>
> opennms-discuss mailing list
>
> To *unsubscribe* or change your subscription options, see the bottom of this page:
> https://lists.sourceforge.net/lists/listinfo/opennms-discuss

--
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------------------------------------------------------------------------------
Using storage to extend the benefits of virtualization and iSCSI
Virtualization increases hardware utilization and delivers a new level of
agility. Learn what those decisions are and how to modernize your storage
and backup environments for virtualization.
http://www.accelacomm.com/jaw/sfnl/114/51434361/
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Patrick Tuite

Re: OpenNMS1.8.12 and OTRS

In reply to this post by jonathan sartin

Your welcome Jonathon

Much appreciated, all your work. I have the plugin working very well
with OTRS version 3.0.10. Being a bit of a slacker I first tried using
vi to add
<Framework>3.0.x</Framework>
in the opm before installing. To my surprise it worked! No compilation
needed.

P

On 06/09/11 21:41, jonathan sartin wrote:

> On 5 Sep 2011, at 10:01, Patrick Tuite wrote:
>
>> That's a bug in Soap:Lite
>>
>> See here
>> https://rt.cpan.org/Public/Bug/Display.html?id=58538
>>
>> Looks like it is patched in the latest version to recognise if mod_perl
>> is used, otherwise you can change the line
>> sysread( STDIN, $buffer, $length )
>> to
>> read( STDIN, $buffer, $length )
>>
>> P
> Thanks Patrick.
>
> I was about to start trawling gmane for the answer. Yet again the OpenNMS community beat me to it!
>
> … J
> ------------------------------------------------------------------------------
> Malware Security Report: Protecting Your Business, Customers, and the
> Bottom Line. Protect your business and customers by understanding the
> threat from malware and how it can impact your online business.
> http://www.accelacomm.com/jaw/sfnl/114/51427462/
> _______________________________________________
> Please read the OpenNMS Mailing List FAQ:
> http://www.opennms.org/index.php/Mailing_List_FAQ
>
> opennms-discuss mailing list
>
> To *unsubscribe* or change your subscription options, see the bottom of this page:
> https://lists.sourceforge.net/lists/listinfo/opennms-discuss

Garabed

RE: OpenNMS1.8.12 and OTRS

In reply to this post by Patrick Tuite

Sorry I am new to all this can, you tell me where to find this? I am using Ubuntu.

Thank you,

Garabed Yegavian

From: Patrick Tuite [via OpenNMS] [mailto:[hidden email]]
Sent: Wednesday, September 07, 2011 2:19 AM
To: Garabed Yegavian
Subject: Re: OpenNMS1.8.12 and OTRS

Patrick Tuite

Re: OpenNMS1.8.12 and OTRS

Not specifically Ubuntu oriented.

> sudo find / -name HTTP.pm
should end with [some perl path]/SOAP/Transport/HTTP.pm

or

> perl -V
Output at end should show all the @INC paths, which is where perl looks
for modules.

P

On 07/09/11 17:21, Garabed wrote:

>
> Sorry I am new to all this can, you tell me where to find this? I am
> using Ubuntu.
>
> Thank you,
>
> Garabed Yegavian
>
> *From:*Patrick Tuite [via OpenNMS] [mailto:[hidden email]
> </user/SendEmail.jtp?type=node&node=6768436&i=0>]
> *Sent:* Wednesday, September 07, 2011 2:19 AM
> *To:* Garabed Yegavian
> *Subject:* Re: OpenNMS1.8.12 and OTRS
>
> Hi Garabed
>
> Did it install correctly? I'd check that the correct version is in your
> perl include path. The module in question is HTTP.pm
> Look for this at the top of the file
>
> our $VERSION = 0.714;
>
> I'd previously hacked version 0.712 as previously described, but I've
> just upgraded SOAP:Lite and it is working for me.
>
> P
>
> On 07/09/11 00:28, Garabed Yegavian wrote:
>
>
> > I attempted to install Soap=Lite-0.714 from CPA. From what I read
> the bug was fixed in that version, still having the same issue.
> >
> >
> >
> >
> > Thank you,
> >
> > Garabed Yegavian
> >
> >
> > -----Original Message-----
> > From: [hidden email]
> </user/SendEmail.jtp?type=node&node=6767064&i=0> [mailto:[hidden
> email] </user/SendEmail.jtp?type=node&node=6767064&i=1>]
> > Sent: Tuesday, September 06, 2011 2:13 PM
> > To: [hidden email] </user/SendEmail.jtp?type=node&node=6767064&i=2>
> > Subject: opennms-discuss Digest, Vol 65, Issue 10
> >
> > Send opennms-discuss mailing list submissions to
> > [hidden email] </user/SendEmail.jtp?type=node&node=6767064&i=3>
> >
> > To subscribe or unsubscribe via the World Wide Web, visit
> > https://lists.sourceforge.net/lists/listinfo/opennms-discuss
> > or, via email, send a message with subject or body 'help' to
> > [hidden email] </user/SendEmail.jtp?type=node&node=6767064&i=4>
> >
> > You can reach the person managing the list at
> > [hidden email] </user/SendEmail.jtp?type=node&node=6767064&i=5>
> >
> > When replying, please edit your Subject line so it is more specific
> > than "Re: Contents of opennms-discuss digest..."
> >
> >
> > Today's Topics:
> >
> > 1. Re: Upgrade stable to unstable? (Benjamin Reed)
> > 2. Re: Upgrade stable to unstable? (Les Mikesell)
> > 3. Re: OpenNMS1.8.12 and OTRS (jonathan sartin)
> > 4. Re: Thresholds& Alerts (Garabed Yegavian)
> >
> >
> > ----------------------------------------------------------------------
> >
> > Message: 1
> > Date: Tue, 06 Sep 2011 16:02:43 -0400
> > From: Benjamin Reed<[hidden email]
> </user/SendEmail.jtp?type=node&node=6767064&i=6>>
> > Subject: Re: [opennms-discuss] Upgrade stable to unstable?
> > To: General OpenNMS Discussion<[hidden email]
> </user/SendEmail.jtp?type=node&node=6767064&i=7>>
> > Message-ID:<[hidden email]
> </user/SendEmail.jtp?type=node&node=6767064&i=8>>
> > Content-Type: text/plain; charset=ISO-8859-1
> >
> >
> > -----BEGIN PGP SIGNED MESSAGE-----
> > Hash: SHA1
> >
> > On 9/6/11 3:57 PM, Les Mikesell wrote:
> >> Should it be possible to upgrade from the current stable 1.8.13 to
> >> unstable 1.9.90 version? I got a bunch of sql errors where the 'not
> >> null' constraint in the 'alter table add id...' steps failed because
> >> the tables had existing content.
> > Do you have Linkd enabled, and have data in the linkd-related tables?
> > There's a bug in the 1.9.90 upgrade stuff related to linkd tables with
> > data in them which will be fixed in 1.9.91 (or 1.9 snapshots if you
> want
> > to try now).
> >
> > - --
> > Benjamin Reed
> > The OpenNMS Group
> > click here.
>
> ------------------------------------------------------------------------
> View this message in context: RE: OpenNMS1.8.12 and OTRS
> <http://opennms.530661.n2.nabble.com/OpenNMS1-8-12-and-OTRS-tp6740382p6768436.html>
> Sent from the OpenNMS - discuss mailing list archive
> <http://opennms.530661.n2.nabble.com/OpenNMS-discuss-f529575.html> at
> Nabble.com.
>
>
> ------------------------------------------------------------------------------
> Using storage to extend the benefits of virtualization and iSCSI
> Virtualization increases hardware utilization and delivers a new level of
> agility. Learn what those decisions are and how to modernize your storage
> and backup environments for virtualization.
> http://www.accelacomm.com/jaw/sfnl/114/51434361/
>
>
> _______________________________________________
> Please read the OpenNMS Mailing List FAQ:
> http://www.opennms.org/index.php/Mailing_List_FAQ
>
> opennms-discuss mailing list
>
> To *unsubscribe* or change your subscription options, see the bottom of this page:
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------------------------------------------------------------------------------
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What are the key obstacles that have prevented many mid-market businesses
from deploying virtual desktops? How do next-generation virtual desktops
provide companies an easier-to-deploy, easier-to-manage and more affordable
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Garabed

RE: OpenNMS1.8.12 and OTRS

Thank you very much, I ended up reinstalling the Perl update, apparently I did it wrong the first time, and now my ticketing is working fine. I appreciate your help.

Thank you,

Garabed Yegavian

From: Patrick Tuite [via OpenNMS] [mailto:[hidden email]]
Sent: Thursday, September 08, 2011 6:41 AM
To: Garabed Yegavian
Subject: Re: OpenNMS1.8.12 and OTRS